FAQ's

How long will it take for the products to work?

This varies from person to person but I’ve seen about 50% of people have better sleep and energy in the first 2-4 weeks, and the other 50% see results around the 75-90 day mark. That makes a lot of sense to me because it takes 90 days for the body to regenerate new healthy cells and 6 weeks to 6 months to heal the gut. My advice is always to give it 3-6 months to see what it can really do for you.

How long do I have to use Plexus?

Everything in Plexus is already in all of the foods you are currently eating, at least if you strive to eat whole foods. Unfortunately, our soils are depleted and our foods are picked before they are fully ripened so we do not get the nutrients and enzymes we should be getting . If the earth was still in its rich state then you wouldn't need supplementation the same way. Also our meat, poultry, and dairy comes to us with steroids and antibiotics, which we then take into our bodies. We also use antibiotics when we are sick, and medications to mitigate illness. We live lives with stress and sugar. I feel very strongly that my body will always benefit from blood sugar balance, improved gut health, and decreasing systemic inflammation. Many of us will use these supplements for life!

Is there caffeine in the Slim?

There is no caffeine in the Slim. Listen to a nurse as she talks about how there were two studies done and there is NO caffeine in slim. Listen to RN: https://youtu.be/GZ22uBYT77o

Why are there sometimes belly aches or bloating with Slim MBA?

It is most likely more die-off from the prebiotics in Slim. Think of it this way. When we fertilize and feed the good bacteria it’s a good thing but when this is happening we are crowding out the bad bacteria and “starving” them, so to speak. XOS is specifically targeting fertilizing the good strains of bacteria. Yay! But the other, harmful overabundance of bad bacteria isn’t happy. That means more of it is dying and it can add to those die-off symptoms. It’s something that will likely go away after this first month or two, maybe even just a week or two. Experiment with a different time of day and take it with food.

How can plexus help with blood sugar?

Slim (the pink drink) has alpha lipoic acid (ALA) and chromium in it (2 of the main ingredients). Both of these help balance blood sugar and they specifically help to improve insulin sensitivity. This translates into the body needing less insulin. Those ingredients also help to improve and regulate the release of glucose from the body's cells to be used for energy.

Plexus isn't FDA approved... Why?

Plexus is not FDA-approved. No supplement or vitamin or herb is FDA-approved. (On a personal note I always roll my eyes internally because I always think of all the crazy things the FDA does approve, like cigarettes, meds that have the side effect of death, and aspartame! I personally don't care too much for the FDA!) On the positive side, two of the most strict countries in the world, Canada and Australia does approve Plexus. In Canada each product has a Natural Health Number and is stamped with "Health Canada Approved".

Why do I need fermented fruits and vegetables?

Fermented foods are rich in probiotic bacteria so by consuming fermented foods you are adding beneficial bacteria and enzymes to your overall intestinal flora, increasing the health of your gut microbiome and digestive system and enhancing the immune system.

Why am I getting headaches if I just started?

Headaches can be from a few things.

1. Blood sugars stabilizing. If it's this, you can do 1/2 pink drink for a week and then you'll be able to go to full pink drink again.

2. Magnesium detoxing. Reduce to 1 or 2 Biocleanse a day for a few days.

3. Mild candida die off - take 1 probio or stop probio for 4-5 days while drinking extra water and take Epsom salt baths

4. or it could be completely unrelated to Plexus...especially if headaches are not unusual for you.

How does Plexus help with hormonal imbalances?

The improvement in insulin sensitivity has a positive trickle-down effect on hormone regulation because insulin is the master hormone. It communicates and helps regulate all other hormones. Also, the gut microbes play an indirect role via the production of vitamins and chemicals, and hormones. Yeast overgrowth is also associated with hormone issues and we know Probio is the bomb for that. X Factor Plus has specific minerals (I know selenium is one of them) that help with these symptoms. Triplex, X factor Plus, Ease, and Mega X are to the rescue! Bare minimum Triplex and X Factor plus! Listen to Naturopath Dr. Jessica Hoogendoorn https://youtu.be/v2D5E9qadHs

Can Plexus help with Keto diet?

There are many people that do both, Plexus and Keto diet, because Plexus isn't a diet or a weight loss program. Weight loss is a side effect of getting your body healthy when you give it the proper care to fix the root causes and not treat the symptoms.Have you jumped on the Keto bandwagon?? Thinking about a Keto diet? Plexus can help!! On a ketogenic diet, you are basically cutting out all carbs including sugar. Once your body is in a state of ketosis, it is then relying on fat for energy. Sounds easy? Well, not exactly. If your body is used to high carb intake and you take those away, it's possible you might experience what is known as the keto flu, it subsides, but your body feels achy & you are fatigued and irritable. The balancing benefits of using Triplex reduces the challenges inherent in living the keto lifestyle.

Why did my liver enzymes go up?

The truth is, everything can impact your liver enzymes. Taking a Tylenol, having a cocktail, even certain foods can all impact bloodwork. Your liver is the main method for detoxification. Anytime you start to detox, which we know is going to happen with our products, the liver enzymes can and probably will go up. If you are dealing with a candida issue the candida can actually run from your gut to your liver (then the liver enzymes will be elevated) and pretty much everywhere else in your body. That’s where we might see something like a non-alcoholic fatty liver disease. Just give the products time to start cleaning up your system ❤️

Will the products interfere with my medications?

The beautiful thing about the Plexus products is they are plant based supplements. Kinda like eating a nice robust salad 😊. Regardless of the type of medications you are on, you can enjoy the products. Of course, if you are concerned you can always check with your pharmacist or doctor.

What are the natural flavors in Slim?

Slim tastes so great! It’s all plant-based, with no artificial sweeteners. Per Dr. Hartman, the all natural flavors come from either raspberry/lemon/watermelon or black cherry/lime, or blood orange/lemon/lime. The latter two have added hunger control options!

Can I take Plexus while pregnant?

Yes, you can safely take almost all the Plexus products. The Triplex is a fantastic system for pregnant women and many use our X Factor original as their prenatal vitamin. Of course, this is not the time to take weight loss supplements. Our lean shakes are a great supplement to take, especially for women looking for additional ways to add protein to their daily regime. We have lots of great info for our pregnant moms! Of course, always check with your doctor when starting any new regimen while pregnant.

Can Vegans take Plexus?

I believe supplementation is vital for any lifestyle, but for a vegan, it’s critical. We simply can’t get all that we need from diet alone. I’m so thankful that Plexus fills in the gaps! I’ve always been picky about the source of my vitamins, and Plexus passes the test with veggie caps and fully methylated vitamins like B12 and Folate. I’m happy knowing that even vitamin D doesn’t contain animal products. Our Mega X is a lifesaver for vegans! Full-spectrum omegas are sustainably harvested from plants! Many of my friends drink the Vegan Lean daily for extra protein, fiber, and vitamins and I love that it’s not full of soy isolate and artificial sweeteners! We have thousands of vegans using the probio 5 which is in a gelatin capsule. It simply means our vegans open that capsule up (no flavor). The company is in the process of changing this but because it is patented it does take time!

How does the Reset work?

The Reset is a 3 day nutritional fast. It is best explained by this dietician: https://youtu.be/HD2wx-Ib3MI 🍎

Is the Collagen gluten free?

If you look at the ingredient list, it actually says in parentheses “source of ceramides.” Ceramides are plant-based. They come from sweet potatoes, rice bran and what’s crazy is they can come from wheat or can still be gluten free like ours! Some people that have celiac or a sensitivity to gluten may notice a stomach ache after beginning use and it’s actually from the maltodextrin. Those with celiac can have an intolerance or sensitivity to that. I have friends I can share testimonials from who have celiac and intolerances who use the collagen religiously and have seen improvements in their blood work and scopes!

What's the difference between XFactor + Xfactor aloe?

The XFP is just a more complete multi. The main diff is it has gut health polythenols, and it’s proven to give noticeable changes in menopausal hot flashes in 30 days or your money back. Also, it’s ideal for women over age 35 because of the hormone changes women see at that age. Pregnant Mother’s should take 2-3 capsules of the Xfactor original in their 1st trimester (because no vitamin A in it), and in their 2nd and 3rd trimester they can take the Xfactor Plus regular dosage. If people are on blood thinners, they need to beware of the vitamin K in the plus as well.

Xfactor w/aloe video: https://youtu.be/e1pz6gbJjhIXfactor Plus video: https://youtu.be/GrAknhXna8

How does Block work?

Block just paralyzes the enzyme that breaks down the carbs, so instead of it getting broken down into glucose, which can then spike blood sugars and be stored as fat, it just eliminates the carbs!

Do I have to have an autoship or can I just order when I want?

The Slim, Probio5, and Biocleanse are called the Triplex and they are our gut health system that works synergistically together to balance blood sugars, improve gut health, and decrease systemic inflammation. It’s important to take everything every day for 3-6 months bc it takes 90 days for the body to regenerate new healthy cells and 6 weeks to 6 months to balance the gut {you probably know all of this already!} so when you join, for convenience it has a subscription for you to ensure that you never run out and lose steam on your progress. I will check in with you a few times in the first 30 days and teach you how to be in control so that you don’t have any surprises with shipments. We can change, move, and eliminate anything you don’t want coming.

Is it yearly membership or one time fee?

It works just like Costco. You pay 19.95 USD or 26.00 CDN once per year and buy as little or as much as you’d like all year long. You’ll get an email one month before your renewal asking if you’d like to continue and can renew or discontinue from there.

Can I get it for cheaper on Amazon or Ebay?

This is such a great question. When you sign up as an ambassador, you agree to not sell your products on eBay or Amazon. If there are any ambassadors doing this, Plexus actively locates them and terminates their membership. The other part of the equation is that there are many instances of credit card fraud by those people. For anybody that is buying products on eBay or Amazon under the wholesale cost, you can be sure that that is from people that are using credit card fraud and buying thousands of dollars of products and then reselling them at a discounted price. Also, they are not going to have the 60 day money-back guarantee, (the assurance of our quality) and the support of an amazing team. Plus, they will never have the opportunity to earn their products for free. Of course they won't get the personal coaching we offer as well ❤️.

Is Plexus an MLM?

It sure is! All the best stuff comes from network marketing companies ❤️. It truly is different than many out there and has a triple A rating with the BBB. No contracts or signing your name in blood LOL. We do get paid to help build a team and we take pride in doing all we can to train and teach everyone so they feel totally supported. Best industry ever!

What is the compensation plan?

Ranks & Points Chart 


Silver—3 level 1’s with welcome pack or 100pv 

Senior Silver—10 ambassadors with welcome pack or 100pv 

Gold—20 ambassadors with 100pv 

Senior Gold—50 ambassadors with 100pv 

Ruby—100 ambassadors with 100pv 

Senior Ruby—150 ambassadors with 100pv 

Emerald—300 ambassadors with 100pv 

Sapphire—600 ambassadors with 100pv 

Diamond—900 ambassadors with 100pv 

We get paid 50% of the company’s profits each month. You make $20-25 on every welcome pack bonus when you enroll a new VIP customer. Then you get another $12-15 (depending on the pay point each month it can be more) for the pay point commissions. Together it adds to $35-40 for each new person. Every month after the first month you’ll make $12-15 (depending on the pay point value) on their order if they get 100pv. You’ll also make $15-20 on anyone your people sign up the first month and $12-15 on their reorder every month they order. We get paid 7 levels deep with highest payout on levels 1-3.

Will earning income from Plexus affect my disability payments?

Plexus is a customer based program. Much like Costco, you can earn a little cash to offset your product purchases. You can choose to not upgrade to a builder (we call that an ambassador) and simply receive product credits. This does not earn you money but rather cash off your next purchase. Many will choose the cash option and also simply treat it as referral money rather than income. In the USA you must earn $600 before a 1099 is issued. Also, many on disability are allowed to earn a small income without it affecting or reducing their check.